MyHotLunch was built from the ground up to help Lunch Service Providers manage their businesses, and provide better service to the parents and the schools. MyHotLunch allows parents to place prepaid lunch orders on-line, and using credit card to pay for the orders. This significantly reduces the paperwork and data entry work necessary to process a lunch order.

   MyHotLunch also provides facility to manage order processing, including student management, menu management, order cancellation, lunch production planning, credit tracking, lunch order reports, and accounting reports. In short, MyHotLunch was designed to help deal with all the information processing necessary to a successful lunch service provider.

Our system will help solve the following day-to-day problems

Managing cancellations and credits.
Incorrect lunch delivery, causing upset parents.
Excessive lunch delivery, causing waste and reduced profit margin.
Parents losing track of their lunch orders, causing customer support issues.
Producing and delivering the correct number of lunches and beverages to a school.
Inaccurate lunch delivery due to data entry errors, causing customer support issues.

Our system will help solve the following problems at the beginning of each month.

Incomplete lunch orders.
Lost lunch orders.
Lost checks.
Late lunch orders.
Checks with incorrect amounts.
Manually enter orders into the computer.
Processing and depositing all the checks.

New features you can easily offer through our system.

Review lunch menus on-line.
Placing lunch orders on-line using a credit card.
Checking of lunch orders on-line to accurately determine lunch availability.
On-line cancellation of lunch orders.
Accurate tracking of credits and debits.
Exact choice of beverage with each lunch order.
Easily offer multiple entrees each day of the month.
Allow parents to place orders in the middle of the month for the rest of the month.
Allow parents to place lunch orders months in advance.
Allowing schools to print daily lunch service reports directly.

Reduce time spent on tracking lunch payments.
Reduce time spent on inaccurate payments by accepting credit card payment.
Reduce manual labor spent on data entry.
Reduce errors to increase customer satisfaction.
Reduce errors to reduce number of calls from irate parents.
Reduce number of manual order cancellation calls.
Increase efficiency by automatically tracking credits and debits.
Increase utilization rate by offering additional entrée choices each day.
Generate planning reports to reduce wasted food.
Ability to offer different menus to different schools.
Automatically support different pricing schedules for different schools
Monthly reports for utilization at each school.
Monthly accounting reports.
Allows you and your staff to access all system functionality anywhere with access to the Internet. You can process accounting reports from home, while employees can access order information from the office.

MyHotLunch is an Application Service Provider. We build, operate, and maintain the software you need to run your business. We focus on what we do best, which is providing you with software tools to manage your business, and make sure that software is updated, enhanced, and managed optimally.

MyHotLunch means you don't have to buy new software, new computers, and hire experts to increase your information technology capabilities. We make sure your data is backed up daily, and that the servers are operating when you need them.

Since we are providing this service to all Lunch Service Providers, we can share the operations and development cost of the system among all the clients we service. This sharing of resources allows us to bring the service to businesses that are budget conscious, and can't afford to spend a lot of money building the same services on their own.

What kind of equipment do I need to access all these benefits?

You don't need to install any software from us. You don't need to buy big servers, or build your own web-site. You don't need to hire consultants to maintain and manage your software and hardware. You don't even have to worry about backing up your data.

All you need is a personal computer with access to the Internet, and newer versions of the popular browsers like Netscape Navigator, or Microsoft Internet Explorer. You will need a printer if you want to print reports and labels.

You also need a merchant account and payment gateway to accept credit card payments electronically. We'll help you set this up quickly and easily.

Can we start using it now?

You can access your system for testing and training in less than 1 day. Total deployment time should be less than 2 weeks, with the majority of the time spent waiting for the banks to set up your merchant account and payment-processing gateway. If you require special customizations to the system, a custom schedule and cost table will be agreed to in advance.